How can we help you?

SharpShield is an enterprise-grade, AI-powered risk management platform specifically designed for sportsbooks and betting operators. Our platform uses advanced machine learning algorithms to:

• Detect sharp bettors with 94.7% accuracy using XGBoost and LSTM ensemble models
• Prevent arbitrage exploitation in real-time with sub-50ms response times
• Identify syndicate networks through graph neural network analysis
• Manage exposure with automated hedge suggestions and dynamic limits
• Protect margins by an average of 38% across all customer operations

SharpShield is designed for:

• Online Sportsbooks - From startups to enterprise-level operations
• Betting Exchanges - Platforms facilitating peer-to-peer wagering
• Casino Operators with Sports Betting - Integrated gaming operations
• White-Label Platform Providers - B2B betting technology companies
• Trading Desks - Teams managing odds and liabilities

Our platform scales from handling 10,000 bets per month to over 50 million, making it suitable for operations of any size.

SharpShield stands out through:

• True AI/ML Technology - We use actual machine learning (XGBoost, LSTM, Graph Neural Networks), not just rule-based systems marketed as "AI"
• Real-Time Processing - Sub-50ms analysis latency for instant decision-making
• CLV-Based Detection - We measure Closing Line Value, the only proven metric for identifying profitable bettors
• Continuous Learning - Our models retrain weekly on your data, improving over time
• Transparent Pricing - Volume-based pricing with no hidden fees or per-alert charges
• Full API Access - Complete programmatic control for custom integrations

Our Sharp Detection AI uses a multi-layered approach:

• Closing Line Value (CLV) Analysis - Tracks whether bettors consistently beat closing odds, the gold standard for identifying sharps
• Behavioral Pattern Recognition - Analyzes timing, stake sizing, market selection, and betting frequency
• Ensemble Machine Learning - Combines XGBoost for tabular data with LSTM networks for sequential patterns
• Real-Time Classification - Categorizes players as Recreational, Semi-Sharp, Sharp, or Syndicate

The system achieves 94.7% accuracy in identifying professional bettors, validated against historical P&L data.

Syndicate Network Analysis uses Graph Neural Networks (GNNs) to identify groups of connected accounts that may be operated by the same betting syndicate. We analyze:

• Shared Identifiers - IP addresses, device fingerprints, payment methods
• Behavioral Correlations - Similar betting patterns, timing, and market selections
• Transaction Networks - Deposit/withdrawal patterns between related accounts
• Temporal Clustering - Accounts created or active at similar times

When a syndicate is detected, all linked accounts are flagged, and aggregate exposure limits are automatically applied.

Our arbitrage prevention system operates in real-time with sub-50ms latency:

• Cross-Market Monitoring - Compares your odds against market consensus in real-time
• Arb Detection - Identifies when bet combinations across your markets create guaranteed profit opportunities
• Automatic Response - Instantly applies stake limits, adjusts odds, or holds bets for review
• Steam Move Detection - Recognizes when your odds are being "steamed" before major line movements

This protects against both single-platform arbs and sophisticated cross-book arbitrage operations.

SharpShield provides comprehensive exposure management:

• Real-Time Liability Dashboard - Visual overview of exposure across all events and markets
• Kelly Criterion Optimization - Mathematical framework for optimal stake acceptance
• Dynamic Limits - Automatic limit adjustments based on player classification and event importance
• Hedge Suggestions - Automated recommendations for laying off risk
• Concentration Alerts - Warnings when too much exposure is concentrated on single events
• Sharp Exposure Tracking - Separate monitoring of liability from sharp vs. recreational players

Integration time depends on your platform:

• Pre-Built Integrations (Kambi, SBTech, Betradar) - 1-2 days
• Standard API Integration - 1-2 weeks
• Custom Enterprise Integration - 2-4 weeks

We provide comprehensive documentation, SDKs in multiple languages (Python, Node.js, Go, Java), and dedicated integration support to ensure a smooth onboarding process.

For optimal performance, SharpShield requires:

• Bet Data - Stake, odds, market, timing, bet type
• Player Data - Anonymized player IDs, account creation date, basic demographics
• Event Data - Sports, leagues, events, markets, outcomes
• Optional: Device/Session Data - IP addresses, device fingerprints (for syndicate detection)

All data is encrypted in transit (TLS 1.3) and at rest (AES-256). We are fully GDPR compliant and can operate with anonymized data only.

Rate limits depend on your plan:

• Growth - 100 requests/second
• Enterprise - 500 requests/second
• Titan - Unlimited (dedicated infrastructure)

For real-time bet analysis, we recommend using our WebSocket connections for streaming data, which have no practical limits.

Yes! SharpShield supports webhooks for real-time event notifications:

• Alert Webhooks - Instant notifications for high-risk players, syndicate detection, exposure breaches
• Classification Changes - Notifications when player risk classifications change
• Threshold Breaches - Custom triggers when limits are approached or exceeded

Webhooks support HMAC signature verification for security and automatic retries for reliability.

SharpShield uses transparent, volume-based pricing:

• Growth - €2,500/month for up to 500K bets/month
• Enterprise - €7,500/month for up to 5M bets/month
• Titan - Custom pricing for 50M+ bets/month

There are no hidden fees, per-alert charges, or surprise costs. Annual billing receives a 20% discount.

Yes! We offer a 14-day free trial with full access to all features. The trial includes:

• Complete platform access
• Integration support
• Historical data analysis (if provided)
• Dedicated onboarding specialist

No credit card required to start. We'll work with you to demonstrate ROI before any commitment.

We don't cut off service if you exceed limits. Instead:

• Automatic Notification - You'll be notified when approaching 80% of your limit
• Grace Period - Continue operating normally while we discuss upgrading
• Flexible Upgrades - Upgrade mid-cycle with prorated billing

We're partners in your success, not gatekeepers. Our goal is to help you grow profitably.

The Titan plan includes everything in Enterprise, plus:

• Dedicated Infrastructure - Your own isolated servers for maximum performance
• Custom ML Models - Models trained exclusively on your data
• 24/7 Priority Support - Direct phone/Slack access to engineering team
• On-Premise Option - Deploy in your own data center if required
• Custom SLA - Guaranteed uptime with financial penalties
• Quarterly Business Reviews - Strategic sessions with our leadership

SharpShield implements enterprise-grade security:

• Encryption - TLS 1.3 in transit, AES-256 at rest
• Infrastructure - SOC 2 Type II compliant data centers
• Access Control - Role-based access, MFA required for all admin accounts
• Audit Logging - Complete audit trail of all access and changes
• Penetration Testing - Annual third-party security audits
• Data Isolation - Customer data is logically separated

Yes, SharpShield is fully GDPR compliant:

• Data Processing Agreement - We sign DPAs with all EU customers
• Right to Erasure - We support data deletion requests
• Data Minimization - We only collect data necessary for the service
• EU Data Residency - Option to keep all data within the EU
• Anonymization - Can operate with fully anonymized player IDs

We guarantee 99.97% uptime across all plans:

• Current Performance - 99.99% uptime over the last 12 months
• Multi-Region Deployment - Automatic failover across availability zones
• Status Page - Real-time status monitoring at status.sharpshield.io
• Scheduled Maintenance - Zero-downtime deployments, maintenance windows communicated in advance

Enterprise and Titan plans include SLA credits for any downtime exceeding the guarantee.

All plans include:

• Email Support - Response within 4 business hours
• Documentation - Comprehensive API docs, tutorials, and guides
• Knowledge Base - Searchable articles and best practices

Enterprise adds:

• Priority support with 1-hour response time
• Dedicated Customer Success Manager
• Quarterly business reviews

Titan adds:

• 24/7 phone and Slack support
• Direct access to engineering team
• On-site training available

Our structured onboarding process:

• Week 1: Discovery - Understanding your platform, data, and goals
• Week 2: Integration - API setup, data pipeline configuration
• Week 3: Calibration - Model training on your historical data
• Week 4: Go-Live - Production deployment with monitoring

You'll have a dedicated integration engineer throughout the process, plus ongoing support from your Customer Success Manager.

Yes! We offer multiple training options:

• Video Tutorials - Self-paced learning for all features
• Live Webinars - Weekly sessions covering different topics
• 1-on-1 Training - Personalized sessions with your team (Enterprise+)
• On-Site Training - In-person training at your offices (Titan)

All training materials are included in your subscription at no extra cost.